Direct Mail spend by Industry Sector

January 6th, 2009
  • I am looking for a list of the industries (apparel, financial services, travel etc.) that spend the most money on direct mail in particular and direct marketing in general. I would ideally like a list of at least the top ten and a source to support it if possible. I wonder if the DMA has such info available for members? If there is any breakdown on money spent on DM internationally by industry, that would be awesome too, but not required.


  • excellent answer, thanks for your help!


  • Hi Umiat, This is just the kind of info i am looking for. Any chance you could find similar data for the US? If you look a bit and still can't find it, just say so and i will gie you a good rating! Thanks, Joe


  • Hello, joseph77b-ga, The Direct Mail Information Service (DMIS), which is based in the UK, keeps excellent statistics on the direct mail industry. A 2001 chart depicting volume of direct mail sent to consumers by industry shows the top ten, in order, are 1. Banks & Mail Order companies (tied for first), 2. Insurance companies 3. Retail companies 4. Other financial institutions 5. Media 6.“Other” 7.Charities 8. Utilities 9.Travel companies 10.Manufacturing companies The complete list can be found under the heading “Key Statistics – Senders of Consumer Direct Mail” on the following page at the DMIS website: http://www.dmis.co.uk/keystats/keystats.html Another chart by the DMIS depicting “Direct mail Eexpenditures” from 1990-2001, and Total Advertising Expenditure by type from 1980-2001 can be found under Key Statistics – Expenditure at http://www.dmis.co.uk/keystats/keystats.html On the same site, under Key Statistics, is a good “Direct Mail Summary.” http://www.dmis.co.uk/keystats/keystats.html Another chart has a breakdown of direct mail expenditures by European country under Key Statistics – Direct Mail Volumes. http://www.dmis.co.uk/keystats/keystats.html The DMIS website also has a number of statistical charts under Consumer Marketing http://www.dmis.co.uk/consumer/consumerfr.html and Business Marketing http://www.dmis.co.uk/business/businessfr.html They also have several publications free for order http://www.dmis.co.uk/publications/publicationsfr.html and a healthy number of press releases available for reading online. http://www.dmis.co.uk/pressreleases/pressreleases.html The Direct Marketing Association also has numerous publications and white papers, but you must obtain a user name and password. (I couldn’t tell if this was free or not, since I didn’t go though the whole process, but it appeared to be) Their website is at http://www.the-dma.org/ Another source you may want to search is the DMNews at: http://advertising.about.com/gi/dynamic/offsite.htm?site=http%3A%2F%2Fwww.dmnews.com%2F Hope this helps. You should be able to find all you need from the above sites. umiat-ga Google Search Strategy Direct mail by industry Direct mail Direct mail statistics


  • Hi, Joseph77b-ga, Oh boy, I wish I could help you!!! The problem, which I almost stated in my first answer, is that the UK is willing to give away information for free, whereas the U.S. wants to charge for everything. I have been all over the net, searching for anything that might help you, but every statistical report(from all the different research organizations I have perused) has a large fee attached. The Direct Marketing Association, as referenced in the above answer at http://www.the-dma.org/ seems to have the information you need for the United States statistics, in a paper titled "Economic Impact: U.S. Direct Marketing Today." "A study that analyzes direct marketing in the United States and develops an econometric model for historical analysis and forecasting purposes." Other papers are also available under the Research and White papers links. Unfortunately, I called them this morning to see how much a subscriber fee is to access all their research papers. The answer.....$650 for a corporation of 3 employees or less, and $900 for larger corporations. Individuals cannot get any access. They then suggested I transfer to the library, where a librarian might give me some references to websites that have U.S. statistics. I sat on hold for over 5 minutes and gave up. However, it would be worth a try for you. Actually, you can go into their library in New York city and look at all the materials for free ( but where do you live and is it worth the trip?) Right now it is after hours in New York, or else I would try the library one more time. If I were you, I would beg the librarian for any references he/she can point you to. The phone number for the DMA is 212-769-7277. Ask the receptionist to transfer you to the library, and then beg, beg, beg! Whoa.....wait a minute here! I think I actually found a free report from the DMA which, although somewhat cursory, has some very real statistics you can use. In particular, scroll down to the Statistical Chart at the bottom of the report for some general numbers on direct mail spending (under Indicators) and some general numbers under Telemarketing. The report, titled "The United States, Land of Opportunity, Direct Marketing, An Overview" can be found at http://www.the-dma.org/library/landofopportunity.shtml Here is some general information regarding Direct Mail that is worth reading, though not specifically what you are asking for: "Cost-conscious businesses increasingly are turning to the Internet in lieu of traditional direct mail campaigns, according to findings from research firm Gartner Inc.'s GartnerG2 unit."...That's still a drop in the bucket for traditional direct marketing -- which is poised to take in close to $200 billion this year. But the growth should worry firms that make their money from offline direct marketing services, since Gartner predicts the trend will coincide with an overall decrease in offline direct spending as advertisers move to the Internet."..."Direct mail has reached its peak and will account for less than 50 percent of mail received by U.S. households by 2005, down from 65 percent in 2001," said GartnerG2 media industry research director Denise Garcia. "As e-mail use, familiarity and trust increases, consumers will become more comfortable with accepting advertisements through their computer."... "Additionally, several recent and pending U.S. Postal Service rate hikes don't make offline direct mail any more attractive." "Study: E-mail to Hurt Offline Direct Marketers" by Christopher Saunders. (3/19/2002) http://www.atnewyork.com/news/article.php/994711 Well, I hope this offers a bit more help. Please try the DMA and see if you can "gently persuade" the librarian to point you in a worthy direction. You never know!! Thanks for letting me be of service! umiat-ga







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